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 Commitment to Partners

Commitment to Partners
Commitment to PartnersCan a company with such a strong heritage in direct sales really be "channel friendly?"

We can. And we are.

We're dedicated to earning your trust and your business. Every day.

With PartnerDirect, Dell shows it commitment to the channel business. And based on your feedback, we have enhanced our offerings to help make doing business with Dell as easy as possible.

  • A dedicated channel organization organization of channel professionals whose only job is to serve your needs.
  • Deal Registration to protect your presales investments and minimize channel conflict between partners and our direct sales teams, Dell has implemented a Deal Registration process through a new partner relationship management (PRM) tool.
  • Enhanced Service and Support providing dedicated customer care for partners and improved asset-tag transfer.
  • A dedicated Web site built exclusively for partners where you can learn more about our strategy and how Dell can help you grow and meet your customer needs.
  • Dell™ logo usage to help you leverage Dell’s worldwide brand
  • 100% dedicated field-based account executive for Certified Partners.
  • Certification path and training to ensure sharing of best practices, selling skills and product/service features.
  • Asset-tag transfer: For partners who rely on Dell to deliver basic break/fix support for their customers, we have streamlined the process for asset tag transfers. To transfer multiple tags at one time click the link below.

    Thailand, Singapore, Australia, New Zealand, Brunei, Indonesia, India, Korea, Malaysia, Philippines, Taiwan, Vietnam

    China, Hong Kong & Macau

    Japan
PartnerDirect is the first step in a journey for Dell — a journey we are committed to for the long term. We are listening to you and working hard to provide a partner experience that is meaningful and profitable for your business.

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