Dell Partner Portal

Dell ProSupport is designed to address the technology challenges you and your customers face today. The Dell ProSupport portfolio can provide:

	How to upsell Dell ProSupport services? - click for download the document
	Simplified Service Upsell Cheat Sheet (ProSupport) - click for download the document
	Simplified Service Upsell Cheat Sheet (CFI) - click for download the document

• Expertise for specialized applications and technology, such as virtualization, systems management, Microsoft Exchange and more
• Proactive problem avoidance services to help ensure you achieve maximum uptime
• Rapid response to help reduce unplanned downtime
• Tech-to-tech support with Fast-Track Dispatch for certified IT professionals

Dell ProSupport starts by giving you a choice in services models based on who you are, how you use technology, and where you want to allocate scarce resources.. You choose the right service model for you and your customers:

• Dell ProSupport for ITcan help a solution provider get more advanced support and become more efficient and effective.
• Dell ProSupport for End-Users can be re-sold by the partner to help handle “in-the moment” support so you can focus on more forward-looking, higher value activities for your customers.

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PartnerDirect benefits at a glance

PartnerDirect structure and requirements